Tour operators urged to embrace new technologies

Firms engaged in the tourism industry, especially tour and travel agencies, should embrace information communication technology to improve service delivery and ease operations, said Juan Torres, the general manager of Amadeus East Africa, a transaction processor for the global travel and tourism industry.
Ingabire receives the return air ticket she won from Torres. The New Times / Ambroise Agaba
Ingabire receives the return air ticket she won from Torres. The New Times / Ambroise Agaba
Times Reporter