In the air every day is different– Sonia Kabuguza of Rwandair

Sonia Kabuguza strides confidently into the café where we planned to meet. Smiling as she greets me, she apologises for the short time we have, “I have to be on a flight to Mwanza in an hour and a half,” she says. Indeed, the jet setting lifestyle has arrived for some in Kigali, as Rwandair launched its training program for young Rwandese women in 2008. Flight attendants have long been admired and their jobs coveted as they effortlessly keep calm, cool, and collected at 36,000 feet. “Customer service is so important,” says Sonia, “but safety is our number one priority.”