RTUC students frustrated by lack of transcripts

Some graduates from Rwanda Tourism University College (RTUC) have expressed frustration at their inability to get jobs due to lack of transcripts. They said their inability to obtain transcripts soon after completing their courses was making it difficult for them to apply for jobs.“It has been a challenge to convince some employers without our transcripts,” said John Mugarura, who completed last year in Hotel and Restaurant Management.Another person who graduated in Travel and Tourism Management, Marie Redempta Uwimbabazi, said that without transcripts, they cannot even pursue further studies.However, when contacted, the RTUC Rector, Callixte Kabera, explained that having been finally accredited by the Ministry of Education, their maiden graduation was planned for December after which students will get their transcripts.This year’s graduation had 62 percent females RTUC started offering the degree programme in Hotel and Restaurant Management and Travel and Tourism Management in 2008 and has graduated 346 students. “With this graduation, we shall be recognized and therefore be in a position to work with others to professionally promote or contribute to improving customer care, which is one of the key challenges affecting the tourism or hospitality industry,” Uwimbabazi said.Other students who spoke to The New Times noted that in addition to government support and initiatives that are being put in place to fight poor service delivery, employers should consider employing professional labour.“It is no longer a secret that some business people, especially in restaurants, bars and hotels, are employing relatives or friends. It should be based on skills or qualifications, otherwise, good customer care will not come on a silver plate,” said another student.

National

RTUC students frustrated by lack of transcripts