Reactions to Airtel’s planned entry into Rwanda

Indian Telecoms giant, Bharti Airtel, was this month licensed to operate mobile services in Rwanda. With MTN and TIGO fiercely competing for customers all over the country, views vary amongst citizens about Airtel’s entry and what it spells for Rwanda’s telecom market. “Rwandatel left a gap when it went out of business. Hopefully, Airtel will fill the void by giving people good services.” Emily Biveta, a university student. “This is a good sign for phone users. Finally MTN and TIGO will be forced to open their eyes to better quality services. If they do not up their game, customers will go to Airtel,” Moses Gahigi, a youth trainer. “The entry of a third telecom provider is most likely going to bring about healthy competition in the economy. We are likely to see Rwanda’s telecom industry grow as big as that of Kenya and Uganda.” Frank Higiro, a Communications Officer. “This is good news! It means that airtime prices will reduce and we shall be able to pick from a variety of simcards to use, depending on which is cheaper and covers a wider range.” Oliva Mukasine, a Remera resident.