Delays in bank transfers should be addressed

Editor, I wish to express my concern over a delay by the National Bank of Rwanda (BNR) to process money. The bank is credited for its efficiency and many Rwandans hold it in high esteem. However, something was amiss this month when I went there to pick my money. Two weeks ago, I received some payment from a government department through BNR. However, it has now taken two weeks to be processed and dispatched to my account at KCB.