PUBLIC ANNOUNCEMENT

FOLLOWING THE RECENT DECISION MADE BY THE REGULATORY BOARD OF RWANDA UTILITIES REGULATORY AUTHORITY (RURA) REVOKING THE MOBILE TELECOMMUNICATIONS LICENSE OF RWANDATEL,ALL RWANDANS AND SUBSCRIBERS TO THE MOBILE TELECOMMUNICATIONS SERVICES OF RWANDATEL ARE REMINDED THAT THE REVOKED LICENSE ONLY CONCERNS THE MOBILE TELECOMMUNICATIONS AND RELATED SERVICES (GSM AND 3G DATA) AND THAT IT REMAINS RWANDATEL’S FULL RESPONSIBILITY TO CONTINUE DEALING WITH THEIR CUSTOMER’S CONCERNS AND COMPLAINTS AND TO EFFECTIVELY ADDRESS THEM.