Zigama Credit and Savings Society (Zigama CSS) seeks to increase its gross income from Rwf69 billion to Rwf85 billion by the end of 2023 and an increase in net profit from Rwf20 billion to Rwf25.9 billion. This is according to a business plan approved, on November 25, during the 37th General Assembly which was chaired by the Minister of Defence, Maj Gen Albert Murasira at RDF Headquarters, Kimihurura. The event was attended by the Chief of Defence Staff, Gen Jean Bosco Kazura, other service chiefs and heads of security organs and as well as a selected list of members. James Ndahiro, Chairman of the Board of Directors, ZCSS, said that the bank is currently concluding five years’ strategic plan whereby they registered a number of achievements including providing shelter to a big number of members as well as providing services using digital platforms. “In the last five years, we managed to provide products and services for our members, and those services have been largely provided using digital platforms. I think that is a remarkable achievement given that our members are now able to utilise digital services and we package our products now digitally to all levels of our membership,” he cited. He, hence, urged members of the bank to keep in line with the use of digital platforms available to access different products and services offered by the lender. The lender provides its digital services through platforms such as mobile money, mobile application, ATM, USSD, SMS message to facilitate its members for different transactions. During the general assembly, members were also given an opportunity to give suggestions for the next five years’ strategic plan. ZCSS is a financial cooperative with membership drawn mainly from security organs namely Rwanda Defence Force, Rwanda National police, Rwanda Correctional Services, National Intelligence and Security Service and Rwanda Investigation Bureau. It has more than 90,000 members.
