MTN stepping up to the plate

Editor, I had written a couple of letters to The New Times previously with regards to MTN’s preposterous pay-as-you-go plan for the wireless Internet modem, as well as having problems with lost emails. When I originally went to MTN at UTC to see if I can get my money back for my modem, as I was frustrated with the pay-as-you-go and the lost outgoing emails, a manager by the name of Salma Habib overheard my conversation with one of the employees, and asked if I could discuss the problem with her.