Kigali - Rwanda, January 07, 2025: Irembo, Rwanda’s leading digital services company, has announced a strategic partnership with the National Post Office (Iposita) to make ePoBox, the country’s virtual post office address service, available through the IremboGov platform. This collaboration will empower Rwandans to access a range of postal services, including the ability to obtain a virtual post office address through the user-friendly digital interface, offering greater convenience, accessibility, and efficiency. By integrating ePoBox into the IremboGov platform, users can now easily create and manage their virtual post office addresses from their mobile devices. This digital solution reduces the need for physical visits to post offices, allowing individuals, businesses, and innovators to receive official communications, track postal deliveries, and engage with postal services seamlessly digitally. “We are thrilled to partner with Iposita to bring ePoBox to the IremboGov platform. This collaboration not only represents a significant leap forward in our mission to provide digital solutions that simplify access to government services but is a major step in Rwanda’s continued efforts to foster digital inclusion and economic growth,” said Israel Bimpe, CEO at Irembo. “The integration of ePoBox into the IremboGov platform will revolutionise how Rwandans access and interact with postal services. By enabling people to manage their postal needs digitally, we are making it easier for individuals and businesses to stay connected and manage official communications. This partnership supports Rwanda’s drive to enhance digital postal services and transform the public sector,” says Celestin Kayitare, Director General at the National Post Office (Iposita). The partnership between Irembo and Iposita aligns with Rwanda’s vision of a fully integrated digital economy, providing citizens and businesses with access to essential services that are both easy to use and accessible at their fingertips. Service availability on upgraded IremboGov platform The upgraded IremboGov platform now offers three ePoBox services: Register an ePoBox Address Renewal of an ePoBox Address Change ePoBox Postal Office Iposita represents a significant technological advancement, providing a revolutionary approach to mail delivery. This integration demonstrates Rwanda’s commitment to digital governance. Key features and benefits Mobile as your address: Convert your phone number into a personalised ePoBox. Affordable pricing: Individuals are required to pay Rwf8,000 annually, while businesses and institutions must pay Rwf 15,000 per year. Quick activation: Set up your ePoBox within one business day. Nationwide access: Reliable postal delivery for both individuals and businesses across Rwanda via the IremboGov platform. Users will benefit from streamlined logistics and postal operations through a reliable, scalable solution that improves customer service. User-friendly registration For individuals: A simple, fast registration using your ID number, name, and birthdate. For businesses: Instant registration is done using your tax identification number (TIN). Why ePoBox? ePoBox brings convenience and control to your mail management with these features: Instant SMS alerts: Stay informed with real-time notifications sent directly to your phone. You'll be alerted whenever mail or a package is waiting at the post office, ensuring you never miss an important delivery. Flexible mail management: Take charge of your mail with options that fit your lifestyle. Whether you prefer doorstep delivery or collection from a convenient location, ePoBox puts you in control. What can I use ePoBox for? Once you have your ePoBox, the possibilities are endless. One can use it to: Access all postal services, which include sending and receiving mail and parcels. Access government documents seamlessly, including obtaining very soon driver's licenses, logbooks, passports, and title deeds. Access E-commerce solutions and shop with ease on local platforms like RwandaMart and international giants like Amazon and Alibaba. Access financial services such as bank accounts and conduct financial transactions hassle-free. Join the digital revolution: Register for ePoBox today. Experience the future of postal services today. Sign up for ePoBox through the IremboGov platform at https://new.irembo.gov.rw/, or dial USSD *801*631#. About Irembo Irembo is a technology company founded in Kigali in 2014 to make Rwanda a digital society. In July 2015, the company launched its first product in partnership with the Government of Rwanda, IremboGov. As a Digital Services Partner of the Rwandan Government, Irembo delivers services and innovative digital solutions that enable public agencies to process citizen applications more efficiently and help them access public services more conveniently. About Iposita The National Post Office, also referred to as Iposita, is a public institution operating in Rwanda’s service industry since 1922. The institution mainly exists to provide national and international postal services to meet institutional, social and individual needs. Iposita also provides financial and counter services acting as a crucial bridge between the online and offline economy. About ePoBox ePoBox is Rwanda’s virtual PO Box service, which allows anyone with a phone number to obtain a postal address.
