Kigali- Rwanda - SkyNet Worldwide Express, a leading logistics and courier service provider based in Kacyiru, has been recognized as Courier Service Provider of the Year at the Service Excellence Awards 2024. The ceremony, held on November 24 in Kigali, celebrated organizations setting benchmarks in customer satisfaction and service delivery. The award celebrates SkyNet’s exceptional performance in the logistics sector, earning it top honors in a highly competitive category. Winners were selected through a rigorous process combining public online voting (60%) and evaluations of brand reputation, accessibility, affordability, and customer responsiveness (40%). Over 300 companies were shortlisted following research conducted during Customer Service Week. According to Yves Mao Mbungo, the managing director of SkyNet, the company has built its reputation on providing high-quality services tailored to meet diverse client needs. Its offerings include local and international courier services, customs clearing, office relocation, and archiving solutions, supported by an extensive global network spanning 220 countries. The company’s emphasis on efficiency and innovation is exemplified by its real-time shipment tracking system, accessible on its website, www.skynet.co.rw. “This commitment to excellence has made SkyNet the preferred partner for NGOs, government institutions, banks, and telecom companies. This recognition reflects our dedication to delivering seamless and reliable logistics solutions,” the managing director said. Located at House No. 12, Kacyiru Street, behind the Uganda Embassy, SkyNet continues to lead Rwanda’s logistics industry with a customer-first approach and competitive tariffs. For inquiries, the company can be reached at +250 788 500 120, +250 788 502 810 or via email at skynetkgl@yahoo.com.
