I may not know your opinion as another visitor to this beautiful country but if you are a woman and have visited most of the salons here, then you might just get my complaint-straight and clear. I have moved up and down in search for a salon that may have a variety of hair products at least to suit my kind of hair but all my efforts are in vain. As a result of being so desperate I decided to request some friends and relatives out of the country to send me some products. It is very unfortunate that for most places, it is either the “dark and lovely” or “Revlon” products, if at all the products work wonders for some people, the styling could send some others away forever. Well, no offence to those of you who use these products but as hair professionals, aren’t customers supposed to be treated to a variety? Isn’t hair care supposed to be done according to type or quality of hair? Some people have very hard hair qualities in nature and thus may require particular products while others like my self have very soft hair that may not necessarily need dark and lovely products. Besides the limited variety of the products, the styles of combing are the same everywhere. Where I was raised for example, it is not advisable to use a tong comb when styling weak hair. The reasons are clear, too much heat from this comb, will certainly weaken the hair the more. After treating and conditioning hair, it is better to remove rollers and style simply rather than, heat it further with a tong comb-all in the name of curling it. Mmmmm, and most importantly, a nice massage. We all need that. So does your scalp. Good hair comes from a good scalp. Massaging causes bloodflow, bloodflow helps hair growth. I am sure that many of you out there will agree that thicker hair also looks healthy and beautiful as opposed to thin hair. The thicker, the better so let our dear hair dressers refer to the basic hair tips when attending to a customer. Shampooing and conditioning are also very necessary for good hair care but for some of us, the styling really matters. In fact as we expand our wings into a wider East African Community, we must ensure that all services can favourably compete in this market. Such customer care may seem like water off a duck’s back since there are a few good salons around however, ensuring that customers walk away with a smile can earn one’s business so many clients in such growing business sector. Ends
