Nine personnel at different public institutions have been awarded certificate as trainers on performance improvement. The certified candidates were awarded their certificate by Rwanda Management Institute (RMI) after completing a weeklong training on a curriculum that was designed to institutionalise performance improvement approaches within public institutions. The training was organised by the USAID funded Human and Institutional Capacity Development Project (HICD/R), in partnership with RMI. Yves Bernard Ningabire, the acting secretary-general of the Rwanda Association of Local Government Authorities (RALGA), said the skills she acquired from the training will help to run results oriented governance. “During training, my skills to detect weaknesses in my daily activities have improved, which I hope will enable me to fix the causes of the weaknesses to achieve my goals,” Ningabire said. William Twagirumukiza, one of the certified personnel, said the skills from the training will help to ensure quality service delivery. “We all work with performance contracts, but sometimes we fail to deliver on the contract due to lack of enough capacities and competencies. Since we have now trained in performance improvement, we will bee able to analyse how systems are built within our institutions and see what to be amended to ensure that we meet customers’ needs,” Twagirumukiza said. Sixteen select middle managers from 13 public sector institutions were trained. Performance improvement touches different aspects of an organisation, including aligning strategies, defining leadership, building talents, creating culture and influencing markets. Wellars Gasamagera, the director-general of RMI, challenged the certified personnel to be exemplary in performance at their institutions. “You are not given these certificates for show-off, but rather because you were trained in improving performances. We won’t recognise you by these certificates but by what you will show as output from the training,” Gasamagera said. Klaus Wittkuhn, president of the international society for performance improvement, told trained personnel to be agents of change. “I hope the skills you acquired will help to bring transformation to both you and your respective institutions,” Wittkuhn said. editorial@newtimes.co.rw
