The Rwanda National Police (RNP) has introduced a new online reporting system to ease the Police-Public communication and improve service delivery and accountability.The four online programmes include reporting missing persons and crime reporting.Others are Citizens’ Complaints and a Contacts link, a detailed online form used to seek any information about the force’s activities and report abuse by the police.Damas Gatare, the commissioner for public relations and community policing, who is also the Police spokesperson, said it was one of the Force’s strategies to be closer to the people that it’s mandated to protect. “These online forms, which can be obtained and filled on Police web site, are part of the force’s approach to offer quality services and accountability through e-policing,” Gatare said. “One can now report a missing person, report a crime or submit a complaint or compliment by filling in and submitting the online forms.”The forms can be found on the Police web site, www.police.gov.rw, by clicking on the ‘e-Policing’ or ‘Contact Us’ link.The Police web site also has a Twitter (a social networking media) feeds section where visitors can join the conversation happening on Police’s Twitter handle.“Citizens deserve excellent service from Police. The Rwanda National Police, therefore, welcomes their input and support to create a crime-free community,” Gatare said.E-Policing is one of the Rwanda National Police’s priorities, he said.
