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Waiters attend to guests at a Kigali hotel (which is not a subject of the report). Customer service remains a major challenge. The New Times / File.

Why the customer is not king

Wednesday, February 22, 2012

IRST’s restructuring long overdue

Tuesday, February 21, 2012

Diana Mpyisi

We are the 99 per cent

Tuesday, February 21, 2012

An investor checks stock information with a computer at a brokerage house in Hefei, Anhui province February 20, 2012. China shares ended up 0.3 percent on Monday .

EU shares hit all time high as Greece secures bailout

Tuesday, February 21, 2012

Juba adopts austerity measures

Tuesday, February 21, 2012

Equity Bank gears up to take on rivals

Tuesday, February 21, 2012

Food vendors in a Kigali market. High food prices in the Horn of Africa was to blame for the high inflation in the East African region. The New Times / File.

EAC Central Bank Governors push for single currency plan

Tuesday, February 21, 2012

An IRST biodiesel station. The New Times / File.

IRST to be restructured

Tuesday, February 21, 2012

Prime Minister Pierre Damien Habumuremyi.

Insurers discuss dev’t financing

Tuesday, February 21, 2012

An investor checks stock information with a computer at a brokerage house in Hefei, Anhui province February 20, 2012. China shares ended up 0.3 percent on Monday .

EU shares hit all time high as Greece secures bailout

Monday, February 20, 2012

Juba adopts austerity measures

Monday, February 20, 2012

Equity Bank gears up to take on rivals

Monday, February 20, 2012