Customer-service

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-service" (2336 articles)
no image
Business

Tough central bank guidelines tame third party insurance underselling

Thursday, February 26, 2015
Bagyirisha (second, right) and Nsengayuimva (right) are joined by Airtel staff to launch the service centre.
Business

Telecom firms challenged to provide innovative products

Wednesday, February 25, 2015
no image
Letters

Why 4G should be affordable

Friday, February 20, 2015
no image
Letters

Mutabazi's pieces insightful

Wednesday, February 18, 2015
Workers lay fibre optic cables in Kimihurura, Kigali. Affordable internet is key for development. (File)
Business

4G service provider slashes prices by almost 70%

Thursday, February 12, 2015
no image
Letters

Empower employees to improve service

Wednesday, February 11, 2015
Uwiragiye at his work station in Kacyiru. Though he did not go to school, (Donah Mbabazi)
Business

Meet the illiterate orphan who molded his way to success

Monday, February 09, 2015
An attendant (left) watches as buyers check out items at a city supermarket. Clients are key in improving customer service.
Business

Poor customer service: Clients must be part of the solution

Monday, February 09, 2015
A man surfs the Internet using a laptop computer. Most local businesses still prefer to host their servers on foreign domains. (Timothy Kisambira)

Local firms urged to host web sites within Rwanda

Wednesday, February 04, 2015
A client withdraws money from an ATM machine. (Timothy Kisambira)

How mobile money is leading the drive toward a cashless economy

Tuesday, February 03, 2015
A street cleaner along the Kigali International Airport Road yesterday. The cleaning services industry has come a long way. Though the sector is slowly making a mark on the economy it faces some bottlenecks. (Donah Mbabazi)
Business

Cleaning services sector comes of age despite challenges

Monday, February 02, 2015
The New Times

Are telecom firms lax about SIM registration?

Thursday, January 29, 2015