Customer-service

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Search Results for "Customer-service" (2336 articles)
Byishimo speaks at the launch of 'KIRA' campaign in Kigali last week. (Photos Nadege Imbabazi)
Business

I&M Bank unveils new drive

Friday, July 08, 2016
LEFT: Muteteli's parents and relatives at Kabgayi Hospital the day she was born. The family was killed in the Genocide but she survived despite being shot at. (Courtesy)

Genocide survivor's account of how RPF rescuers became family

Monday, July 04, 2016
The New Times

AMIR and Partners join efforts to strengthen the microfinance sector in Rwanda

Monday, July 04, 2016
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Supporting up-skilling, employability and national development

Monday, July 04, 2016
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Hopital la Croix du Sud provides Excellent Healthcare services in Rwanda

Monday, July 04, 2016
Good customer service goes beyond serving with a smile. Often, firms that attend to customer complaints gain their (clientsu2019) loyalty. (File)
Business

Why are businesses taking customers for granted?

Monday, June 27, 2016
Some hotel workers during a session in customer care during the Na Yombi drive organised by Rwanda Development Board in 2014. The skills offered by local hospitality and hotel management training institutions have come under scrutiny. (File)
Business

Why we need to examine quality of local hospitality training institutions

Monday, June 13, 2016
Bairstow (left) addresses some of the bank's customers in Karongi last week. (Hudson Kuteesa)
Business

I&M Bank looks to agency banking to drive growth

Monday, June 13, 2016
The New Times
Society

Mupende braving the odds to showcase Africa's richness

Saturday, June 11, 2016
Agriculture mechanisation is one of the strategies aimed at improving the sector's performance, as well as changing lives of smallholder farmers across the country. (File)
Business

Farmers cry foul as banks shun agric lease products

Monday, June 06, 2016
The Kigali Convention Centre will host most of the Africa Union Summit sessions. (Timothy Kisambira)

AU Summit: Hoteliers tasked to up service

Sunday, June 05, 2016
A barman attends to a client at the Kigali Serena Hotel. The hospitality industry is still wanting in customer service. (Timothy Kisambira)

How to scale up Rwanda's customer care service

Saturday, June 04, 2016