customer-service-week

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Search Results for "customer-service-week" (479 articles)
The New Times

EDITORIAL: RURA’s warning should be a wakeup call to service providers

Tuesday, August 24, 2021
The New Times

Service Excellence Awards 2021 set for October

Wednesday, August 11, 2021
The New Times
Featured

FEATURED: I&M Bank makes adjustments to digital financial services offering

Tuesday, May 18, 2021
The New Times

Editorial: Central bank should pick interest in the debate on ‘pull’ and ‘push’ charges

Sunday, May 09, 2021
A passenger using mobile money to pay for his ride on a taxi moto in Kigali. The discrepancies in costs to pull money from oneu2019s bank account to their mobile money wallet threatens to set the country back on gains made towards cashless payments.

Banks or telcos? Who sets the ‘push’ and ‘pull’ fees?

Sunday, May 09, 2021
Officials pose for a group photo during the official announcement ceremony of the acquisition of the ENES-GEMECA retail sites in Kigali.
Featured

FEATURED: Vivo Energy Rwanda acquires ENES and GEMECA Petroleum assets

Monday, March 29, 2021
A view of a residential neighbourhood in Nyarugunga Sector, Kicukiro District. / Photo: Sam Ngendahimana.

Will a mortgage bank ease rigours of owning a home?

Wednesday, March 03, 2021
Patrick Uwizeye, Board Director (left), and Hannington Namara, Managing Director, Equity Bank Rwanda, unveil the banku2019s new logo in Kigali on December 30. / Photo: Dan Nsengiyumva.
Rwanda

Equity Rwanda named Bank of the Year 2020

Tuesday, January 05, 2021
Equity Bank Rwanda officials in a group photo after the rebranding event on December 30. / Photos: Dan Nsengiyumva.

Equity rebrands, diversifies into insurance

Thursday, December 31, 2020
The ongoing campaign allows users to win prizes every time they use their Cogebanque Mastercard to pay for goods and services. / Photo: Craish Bahizi.
Rwanda

FEATURED: Reasons to consider Cogebanque’s digital banking platforms during festive season

Thursday, December 24, 2020
Cross-border cargo trucks from Tanzania to Rwanda. Businesses decry extra charges on cross-border trucks clearance.

Businesses decry extra charges on cross-border trucks clearance

Wednesday, October 28, 2020
A group of digital service agents at the closing of a two-week training on digital services and small business management on Thursday, October 22. / Photo: Courtesy.
Rwanda

Digital agents form trade union to advocate for their rights

Saturday, October 24, 2020