Customer-service

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Search Results for "Customer-service" (2336 articles)
Jean-Philippe Kayobotsi, CEO and co-founder of Brioche, at the firm's Nairobi outlet. / Courtesy
Business

Rwanda needs strong home-grown brand to ensure sustainable devt

Monday, February 05, 2018
Egyptian traders at the recent Egypt and Asia expo. The traders mainly rely on locals to conduct the business during exhibitions due to language barrier constraints. Nyanza traders....
Business

Why Nyanza traders are learning foreign languages

Monday, February 05, 2018
The bank's new head offices that are nearing completion in the city centre. / Timothy Kisambira
Business

Cashless economy drive gets boost as BPR unveils new digital banking solutions

Monday, January 29, 2018
Taxi moto users could soon start paying for fares electronically, if RURA plans to introduce digital payment in the sub-sector is implemented. / File
Business

RURA to regulate taxi moto fares as quest for cashless Rwanda continues

Monday, January 29, 2018
Hellofood Taxi-moto is one of new technologies that Rwandans are using. / File

Inside Rwanda’s fast growing e-commerce industry

Saturday, January 27, 2018
A customer uses TigoCash. The merger means that Airtel now has a combined customer base of 5.05 million users. (File)
Business

Airtel takeover of Tigo brings new dynamics to telecom market - experts

Wednesday, January 24, 2018
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RURA approves Tigo takeover

Wednesday, January 24, 2018
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Do we understand customer service ?

Tuesday, January 23, 2018
SEEP's Habyalimana (left) explains how the platform works during the meeting. (Joan Mbabazi)
Business

Microfinance body embraces technology to ease service delivery

Wednesday, January 17, 2018
Rwanda's leading telecom firm is improving its network to increase users experience. / Net.
Business

MTN in Rwf17bn upgrade to improve connectivity and efficiency

Sunday, January 14, 2018
Techies in Lagos, Nigeria, work on an open-source project. / Andela/ Mohini Ufeli

Digital revolution holds bright promises for Africa

Monday, January 08, 2018
A passenger swipes his Tap & Go card upon boarding a bus.
Business

How cashless bus fare payment system has helped public transport companies cut costs

Monday, January 08, 2018