Customer-service

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Search Results for "Customer-service" (2336 articles)
Aimable Nkuranga (left), Executive director of AMIR and Jean-Bosco Iyacu Acting country director sign an MoU which will allow the deployment of a core banking software that will automate the SACCOsu2019 business operations on October 7.

Private SACCOs turn to digital platforms to plug financial leaks

Friday, October 09, 2020
Quality customer service is a prerequisite for any business to grow. / Photo: Net.
Weekender

The essence of customer service

Thursday, October 08, 2020
Faustine Ingabire, Manager of ZAMUKA SACCO and representative of non-Umurenge SACCOs; Aimable Nkuranga, Executive Director of AMIR; Jean-Bosco Iyacu, Acting Country Director of AFR.
Featured

FEATURED: Private SACCOs join the digital movement

Thursday, October 08, 2020
Bank of Kigali Chief Executive Diane Karusisi (centre), assisted by 2 clients, cuts the ribbon during the launch of the One-stop-centre digital booth at the banku2019s headquarters in Kigali on Monday, October 5. / Photo: Dan Nsengiyumva.
Rwanda

BK kicks off the Customer Service Week with launch of digital booth

Tuesday, October 06, 2020
The New Times

EDITORIAL: Improving service delivery should be every Rwandan’s responsibility

Tuesday, September 29, 2020
A client withdraws money at Bank of Kigali agent outlet in Kimironko, Gasabo District on Monday, September 28. / Photo: Dan Nsengiyumva.
Rwanda

How Bank of Kigali’s Agency Banking has changed access to financial services

Tuesday, September 29, 2020
The New Times
Featured

Why I&M Bank chose rights issue to raise capital

Saturday, September 26, 2020
Vuba Vuba moto riders deliver a variety of items that are shopped through e-commerce. / Photo: Sam Ngendahimana.
Rwanda

Covid-19 accelerates shift to e-commerce

Wednesday, September 02, 2020
The New Times

Rwandan tech company, AC Group invests Rwf3b in taxi moto solutions

Sunday, August 30, 2020
The New Times

FEATURED: Sparkassen Foundation, AMIR celebrate 11 years of successful partnership

Sunday, August 30, 2020
Students who do Dual Apprenticeship System in the Microfinance Sector is a multi-stakeholder effort, implemented in a close partnership between the Coordinating Institutions Rwanda.

FEATURED: New apprenticeship system to boost microfinance sector

Sunday, August 23, 2020
MTN staff during their daily activities at the headquarters in Kigali. / Olivier Mugwiza.
Business

Nuts and Bolts: How telcos monetise data assets

Tuesday, August 11, 2020