Customer-care

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Search Results for "Customer-care" (1412 articles)
Rwanda's Meetings, Incentives, Conferences, and Events (MICE) industry recorded $95 million in revenue in 2023, representing a 48 per cent increase from 2022. Photo by Dan Gatsinzi
Editorial

Rwanda’s MICE tourism is growing, we should harness it

Friday, April 19, 2024
(R-L): Kigali City Mayor Samuel Dusengiyumva, Jimmy Gasore, the Minister of Infrastructure and Minister of Finance Uzziel Ndagijimana. Minister Gasore revealed that the decision to liberalise the sector is aimed to enhance service quality. Photo: Emmanuel Dushimimana
Infrastructure

Liberalization of public transport set to increase competition

Thursday, March 14, 2024
Sam Tayengwa, the CEO of TransUnion Rwanda during the interview. Photos by Willy Mucyo
Finance

TransUnion Rwanda boss talks credit monitoring conducts, non-performing loans

Tuesday, March 05, 2024
A bank teller serving a client at Kacyiru Umurenge Sacco in Kigali. File
Featured

Empowering Rwandans: Bridging gaps through inclusive banking initiatives

Thursday, February 15, 2024
The New Times

Let’s redefine customer experience in hospitals

Thursday, January 11, 2024
Clients enjoy their lunch at Onomo Hotel in Kigali. In a competitive world of hospitality, attracting and maintaining customers is critical for long-term success. Photo by Sam Ngendahimana
Business

Hospitality business: How to win over hearts and wallets

Saturday, November 04, 2023
Experts during an interaction session the use of AI. Photos by Emmanuel Dushimimana
Technology

How AI, frontier tech is fuelling Africa’s digital transformation

Wednesday, October 18, 2023
A women recieves the money at Umurenge SACCO Kacyiru. Rwanda's financial inclusion is at 77 per cent. Craish Bahizi
Women

Inside govt’s new plan for women’s financial inclusion

Monday, September 25, 2023
The New Times
Featured

Efforts needed to boost insurance services in Rwanda

Wednesday, September 20, 2023
Doctors conduct a screening exam where internet is mostly needed during the services at Legacy Clinic in Kigali. File

Health and technology in Rwanda

Tuesday, August 29, 2023
Rwanda Revenue Authority head offices. Photo by Craish Bahizi

Unlocking Potential: An academic internship journey at Rwanda Revenue Authority

Wednesday, August 16, 2023
The Giants of Africa Basketball Court will be unveiled in Kimisagara Youth Centre on August 19, 2023. Courtesy
Basketball

Inside Giants of Africa Basketball Court at Kimisagara Youth Centre

Saturday, August 12, 2023