Kenya Port Authority’s Kigali liaison office, on July 21, celebrated 10 years of supporting and growing the Rwanda market.

The office was officially opened on July 19, 2013, to bring port services closer to Rwanda-based clients without having to travel to Mombasa to follow up on their cargo or queries.

This, according to the authority, helped clients reduce the cost and time of doing business and also access customer support at the office.

Speaking during the celebration event at Marriot Kigali Hotel, Benjamin Tayari, Chairman of KPA, expressed gratitude for the longstanding relationship between Kenya and Rwanda, which he said highlights the importance of maintaining a close connection with their valued customers.

He said that Eastern Africa has been the continent's fastest-growing region, adding that the demand for port services is expected to increase and that KPA is implementing plans to upgrade cargo handling facilities and support economic growth.

Despite facing challenges, Tayari said KPA remains determined to grow the region and ensure the decisions made at the board level align with the interests of the port community.

He noted that the authority plans to discuss key port development plans in preparation for the anticipated cargo upsurge and regional economic growth once the global economic recession subsides.

The Permanent Secretary in the Ministry of Infrastructure, Abiel Abimana, who was the guest of honour, highlighted the significance of the 10th anniversary of KPA, specifically the Kigali laison office, and expressed gratitude for the authority's efforts in bringing services closer to Rwanda, thereby reducing transport costs and improving trade.

He commended KPA's efforts in supporting the implementation of a single customs territory, which has led to significant improvements in customs clearance.

Abimana stressed the importance of transport infrastructure and services as key drivers of economic growth and acknowledged the challenges in the region, particularly regarding logistics and transport.

He urged for a forum that brings the concerned stakeholders together, more frequently, to address barriers and challenges faced by the business community.

Fred Seka, the CEO of the Federation of East African Freight Forwarders Association (FEAFFA), noted that the business community he represents acknowledges the collective journey of growth in Rwanda's economy alongside the KPA.

He recounted the challenges faced in the past, particularly with the use of the Port of Mombasa, and expressed appreciation for the efforts of Rwandan and Kenyan governments in overcoming the hurdles.

He said the integration of the East African Community and the establishment of KPA's office in Rwanda allowed for smoother business operations, including handling shipments and bills at the Port of Mombasa.

Seka highlighted accomplishments over the past 10 years, such as reducing transit times, streamlining customs processes, and extending the border's reach to the Port of Mombasa. He commended the efforts of Captain William, the Managing Director of KPA, and the Kenyan government for their commitment to improving infrastructure.

He also thanked the Rwandan business community for their support and cooperation with the KPA office in Rwanda and urged for efficient customer service and resolving issues promptly.