Editor, Finally, someone helps me speak out! I get disturbed by the slow nature of these financial institutions. One literally begs for what is theirs. Getting an ATM card takes one to three months. I personally opened an account with this bank because I had no better option. Trust me, other local players are worse.Rachael, Kigali

Reaction to Sunny Ntayombya’s opinion piece, "BK, how many passport photos do I need to give you?”, (The New Times, February 27)