Editor, Allow me to first thank the tremendous work that is being done by the youth especially the ‘Moto’ cyclists in Rwanda. I have observed remarkable improvements in their service delivery that should be acknowledged such as improved hygiene and the urge to work.However, I have one concern which I have noticed on several occasions and I believe, once corrected, the field will further register remarkable improvement.As a person keen on time management, whenever I sit on a ‘moto’ and I have a big note of currency, I always notify the cyclists to device appropriate measures before we reach our destination. The practice has always been for cyclists to pass by petrol stations and obtain the change. To my disappointment, the majority of these cyclists straight always ask for the required change without greeting. To make matters worse, once they get it, they immediately take off without the simplest kind word such as a "thank you”. Such behavior does depict civilization and could be regarded as simple issues but they do count a lot, and need to be given due consideration given the fact that most of these cyclists are either parents or potential parents that need to be exemplary to their children.Measures to attain a living in this demanding era should be undertaken whilst emphasizing courtesy, discipline, professionalism as well as cultural norms. Richard Mushabe Kabeza