Editor,

I am getting a bit concerned about the oversight role RURA is playing when it comes to consumer promotions in the telecom sector. What concerns me is they (RURA) has been publically silent (if one can say that) when it comes to activity in the market.

There are cases when a telecoms company launches a product and use heavy advertising camouflage to conceal the fact that they are technically increasing their calling fees.

I urge RURA to closely monitor and demand clear responsible advertising from the operators, it is not enough for companies to double their price, make some promotional noise and leave their customer carrying a very expensive choice.

Nddizehewe Nkurunziza
Kigali