The Service Magazine, on Wednesday evening launched its second edition at a colourful event that was held at Laico Hotel.  

The ceremony, brought together people from different sectors of the service industry in the country.

This educative quarterly magazine targets everyone in the service industry, wishing to improve service delivery both in the public and private sectors.

At the launch, it was rightly put that service delivery in Rwanda can only change if all people put in an effort to adopt positive daily attitudes.

Mary Baine, Rwanda Revenue Authority’s Commissioner General, graces the cover of the magazine.

In the issue, Baine shares RRA’s experience in improving customer service and advises customers and managers to keep at it.

Speaking at the event, Sandra Idossou, the publisher of the Service Magazine expressed her appreciation to the fifteen companies that sponsored the edition

All photos by George Keango