The Ministry of Public Service and Labour has urged the private sector to take the lead in developing their employees’ skills in order to increase their productivity through the use of ICT and promote customer service.

"Escaping poverty means having a job. Developing labour standards without addressing employment would be senseless,” Anastase Murekezi Minister for Public Service said.

"The Government of Rwanda through the ministry has dedicated part of its programs to creating greater opportunities for women and youth to secure decent employment and income.”

"Enterprise promotion and human resource development are key elements in achieving these goals,” he said

The minister noted that 87 percent of all employees in the formal sector, excluding agriculture, have completed only primary school or less.

Therefore there is urgent need for skills-based training to promote jobs creation.

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