Gaetan Hakizimana is the Front Office Manager at Laico Umubano, formerly Novotel in Kacyiru. He is responsible for maintaining the hotel’s good name by giving all the visitors a sense of welcome. Below is how he goes on with the working day; I wake up at 5a.m and move to the nearby church for the Morning Prayer. From church, I get home and leave for work at about 7:10a.m.
Gaetan Hakizimana is the Front Office Manager at Laico Umubano, formerly Novotel in Kacyiru. He is responsible for maintaining the hotel’s good name by giving all the visitors a sense of welcome. Below is how he goes on with the working day;
I wake up at 5a.m and move to the nearby church for the Morning Prayer. From church, I get home and leave for work at about 7:10a.m.
It takes me about half an hour from Kicukiro to the office. At 8a.m, I conduct a meeting with the department staff. It’s the time I train and focus on the right measures to handle customers and other related studies.
I later attend the overview meeting for all departments of the hotel. I continue with administrative issues as I also keep on monitoring the reception work.
I have lunch at 1:30p.m, and work until 6p.m although I might go beyond.
From work, if I have plans or some other programs to attend to, I make sure that by 8p.m, I am home.
I enjoy the evening together with my family as we watch interesting movies and listen to evening news from different radio stations.
I have supper at 9p.m and by 10p.m I am in bed.