Managers have the capacity to influence the work environment. Their tendencies can promote a positive or toxic workplace.

They also have ability to make their employees’ stay at a company interesting and educating or difficult. 

Since managers are responsible for critical business spaces such as administering, people management, and goal setting, among others, their traits and capacity can determine how smooth and successful the running of the company can be.

Diane Mutoni, the founder of a local ICT firm explains that everyone is entitled to share their ideas, and deserve critical feedback, that is why managers should offer room for effective communication with their team- that way, they can comprehend their needs, work as a team in specific tasks and goals, and also create a positive work environment.

She carries on that a good manager should listen to employees as it boosts confidence, since workers feel heard and noticed.

"Everyone ought to be heartened to take part in suggestions, meetings and be reminded that their concerns will be put into consideration or are appreciated.”

Mutoni points out that managers should set attainable and clear goals, in line with the higher organisational goals, mission, and vision, therefore, the team should be in the know of what to work towards.

"Good managers look forward to providing learning opportunities for their employees by offering them training, for example, opportunities such as on-the-job training, mentoring through instruction and team training sessions designed to provide employees with a planned and organised programs,” Mutoni states.

She adds that managers should be friendly, interactive, and approachable at any time and build support in the team. They ought to appreciate employees that are doing well and be willing to offer assistance where need be.

Mutoni stresses that managers have to delegate tasks accordingly. For example, some workers may do the work perfectly well and in time as compared to others, this is why it is imperative to delegate tasks usefully. Consider observing your team members first to learn who excels at certain tasks. In case you need to execute the tasks fast, you will know who to ask.

She also notes that accountability should be key. In case you make a mistake or encounter a challenge as a manager, own up to it and share your strategy to address the obstacle in the future. This can show the team that they can learn from you and depend on you.

Indeed Career Guide states that an essential part of a manager’s responsibilities is knowing the role of each employee, the skills they possess, and how well they do their job. Consider preparing suggestions, programs, and resources for your team to feel supported in achieving their goals.

"An informed manager will also know when an employee has exceeded company expectations and should personally acknowledge them for their efforts. Employees who are supported, acknowledged, and appreciated by their manager often feel compelled to continue growing and stay at the company for longer periods of time.”