ITM Africa, a leading provider of HR Services in Rwanda, announced the appointment of Sonia Ntukanyagwe as its new Managing Director, effective January 2024.

In a related statement, Ntukanyagwe's appointment was hailed as a strategic move to leverage her distinguished career and extensive experience which align with ITM's objectives and values.

"With over 16 years of expertise spanning entrepreneurship and international development, Ntukanyagwe brings a wealth of knowledge in business development, strategy, project management, and growth,” read part of the statement.

Before joining ITM, Ntukanyagwe co-founded and served as the MD of Shokola Café, where she played a role in establishing and managing multiple Shokola Cafés over a decade.

Her term at the International Fund for Agricultural Development (IFAD) as the Country Programmes Associate and Micro, Small, and Medium Enterprises (MSMEs) Project Lead underscored her commitment to implementing impactful international agricultural development projects and fostering knowledge management and learning.

Ntukanyagwe holds an MBA in Project Management and a Bachelor’s Degree in Development and Peace Studies. ITM expressed confidence in Ntukanyagwe’ s diverse skill set, leadership insight, and unwavering commitment to excellence, foreseeing her pivotal role in boosting ITM Africa (Rwanda) to new heights.

In extending gratitude to its valued clients, partners, and stakeholders for their steadfast support, ITM Africa (Rwanda) reaffirms its dedication to delivering world-class human resource management services and making positive contributions to the communities it serves.

The company stands as the premier provider of a comprehensive range of support services tailored to the needs of business entities in Rwanda, including human resources, business process outsourcing, and supply chain solutions.

Furthermore, with presence in 17 countries, ITM is renowned for its efficiency in business process improvement and career development enhancement.