RwandAir reward policy can improve

Editor, This reward programme is good but can be improved. With Kenya Airways, you need only 70,000 miles to be Platinum and with Ethiopian Airlines-with just 50,000 miles-you reach the top tier status (both with tons of great perks) compared to the stratospheric 100,000 miles required by RwandAir.

Sunday, December 07, 2014

Editor,

This reward programme is good but can be improved. With Kenya Airways, you need only 70,000 miles to be Platinum and with Ethiopian Airlines—with just 50,000 miles—you reach the top tier status (both with tons of great perks) compared to the stratospheric 100,000 miles required by RwandAir.

Also, how can an Accra-Kigali route give the same amount of miles (1,000 in Economy) than a Brazzaville-Kigali? The distance between Accra and Kigali is 2,000 miles and the ticket fare is higher too. If RwandAir wants to attract more travelers, they should fix some incoherencies.

Bibi

Reaction is made to the story, "RwandAir rewards loyal customers” (The New Times, December 5)